At Zerelle Jewels, we are committed to protecting your personal information and ensuring a safe and secure shopping experience. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase on our website.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

b. Payment Information

  • Payment details such as UPI, bank, wallet, or card information (processed securely through trusted payment gateways).

c. Device & Usage Information

  • IP address

  • Browser type

  • Pages visited

  • Time spent on our website

d. Optional Information

  • Product preferences

  • Customer reviews

  • Information submitted through contact forms or newsletters

2. How We Use Your Information

We use your information for:

  • Processing and fulfilling orders

  • Sending order updates & confirmations

  • Providing customer support

  • Improving website performance and user experience

  • Sending promotional emails or offers (only if subscribed)

  • Internal analytics and security checks

3. Sharing of Your Information

We do not sell or rent your personal information to third parties.
We may share information only with:

  • Trusted payment gateways

  • Shipping/courier partners

  • IT service providers (hosting, analytics)

  • Legal authorities (only when required by law)

All partners follow strict data protection standards.

4. Cookies & Tracking Technologies

We use cookies to:

  • Improve browsing experience

  • Remember cart items

  • Analyze website traffic

  • Display personalised product recommendations

You can disable cookies in your browser settings, but some features may not work properly.

5. Data Security

We use SSL encryption and secure servers to protect your personal data.
All payments are processed through secure, PCI-DSS compliant gateways.

Although we take strong measures, no online platform is 100% secure. Users share information at their own risk.

6. Your Rights

You can request the following at any time:

  • Access the personal data we hold

  • Update or correct your information

  • Delete your account or data

  • Opt-out from marketing emails

Contact us at maheshwaram844@gmail.com for any data-related request.

7. Third-Party Links

Our website may include links to external sites. We are not responsible for their privacy practices or content. Please review their policies before submitting any information.

8. Children’s Privacy

We do not knowingly collect information from individuals under 18 years of age.
If you believe a minor has provided data, please contact us for immediate deletion.

9. Updates to This Policy

We may update our Privacy Policy from time to time.
Any changes will be posted on this page with the updated date.

10. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us:

📍 B block, Surajmallvihar , 110092
📧 Zerellejewels@gmail.com
📞 +91 9217248478